Privacy Policy

1. Introduction

ReNew You Health & Wellness ("ReNew You," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide when using our website and services.

This Privacy Policy explains how information may be collected, used, protected, and disclosed when you visit our website, schedule an appointment, request information, or use our services.

2. Information We Collect

Our website is designed to collect information that is reasonably necessary to respond to your request, schedule an appointment, provide services, communicate with you, and operate our website.

Information You Provide

Depending on how you interact with our website, you may voluntarily provide information such as your name, telephone number, email address, appointment information, and other information necessary to provide the service or respond to your request.

DOT Appointment Information

Information submitted through our DOT appointment scheduling process may be used to schedule, coordinate, confirm, and provide the requested testing service.

3. How We Use Information

Information we collect may be used to:

• Respond to inquiries and requests.
• Schedule and manage appointments.
• Provide requested healthcare and testing services.
• Confirm appointment details.
• Send appointment reminders when you provide a telephone number for that purpose.
• Maintain and improve the functionality and security of our website.
• Comply with applicable legal and regulatory requirements.

4. Text Messages & Appointment Reminders

If you voluntarily provide your telephone number during the appointment or scheduling process, ReNew You may use that number to send appointment-related reminders and other service-related communications.

We do not sell telephone numbers or personal information collected through our website. Message and data rates may apply depending on your mobile carrier and plan.

5. Information Sharing

ReNew You Health & Wellness does not sell, rent, or trade your personal information.

Information may be shared when reasonably necessary to provide requested services, operate our scheduling systems, communicate with you, maintain security, work with service providers, or comply with applicable laws and regulations.

6. HIPAA & Protected Health Information

ReNew You Health & Wellness is committed to protecting patient information in accordance with applicable federal and state privacy and security requirements, including applicable requirements under the Health Insurance Portability and Accountability Act (HIPAA).

Protected health information is handled according to applicable privacy and security requirements and our Notice of Privacy Practices.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

Our online platform uses secure infrastructure and security controls designed to protect information. Certain website functions are supported by Supabase and associated security technologies.

8. Cookies & Website Technologies

Our website may use cookies or similar technologies when necessary to support website functionality, security, preferences, or other legitimate website operations. We do not use cookies for the purpose of selling your personal information.

9. Third-Party Services & Links

Our website may contain links to third-party websites, scheduling platforms, social media services, or other external services. These services may maintain their own privacy policies and terms. ReNew You is not responsible for the privacy practices of independent third-party websites.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

11. Your Privacy Rights

Depending on applicable law and the type of information involved, you may have rights concerning access to, correction of, or requests relating to your personal information or protected health information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, applicable laws, or privacy practices. Updates will be posted on this page with a revised effective or updated date.

13. Phone Number Privacy Policy

We respect your privacy and are committed to protecting your personal information. Use of Information: We use your phone number to send SMS messages regarding your inquiry and customer care-related topics. Mobile phone information or opt-in data collected will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes. Opt-Out: Reply "STOP" to unsubscribe or "HELP" for assistance. Message Disclosures: Message frequency varies. Message and data rates may apply. Data Security: Your data is protected and retained only as needed.

14. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

ReNew You Health & Wellness
500 Ashland Ave., Suite 101
Chicago Heights, IL 60411
Phone: 708-329-2155
Email: info@renewyouhealthwellness.com